Privacy Policy
This privacy policy explains how to deal with personal information and identifying data about customers that are provided to us when using this website in order to benefit from the services that we provide. We are committed to dealing with all personal information that is uploaded on this website and taking seriously its protection in ways that do not ,Reveal its publication. ,The information you provide to us will also be used to enable us to review, develop and improve the services we provide.
Why do we need your personal information?
When you use the services provided on this site, you will be asked to provide some of your identifying data, such as your name, contact information, and other details, as we will store and keep this information on computers or otherwise. ,We will use this information in the following ways:
<ul><li>To fulfill our commitment to you and ensure the progress of your reservation procedures and itinerary, or to contact you if necessary.</li>,<li>So that we can register you on our website and manage the services on the site, so that we can provide the services. You can also unsubscribe from these services when the need for them is met.</li>,<li>To be able to respond to any inquiries we receive via email. In order to conduct questionnaires to ensure the quality of the service provided and ways to develop it.</li>,<li>To meet and comply with legal obligations.</li>,<li>To send service messages and help us provide you with a better booking process for the services we offer (for example to inform you when your reservation and tickets are confirmed after payment has been completed).</li></ul>
Acknowledgment of consent
I acknowledge that I have agreed to provide Saudi Railways with my personal information and identifying data for use in accordance with the principles set forth in the Privacy Policy Statement as described. You may be contacted by phone or email in order to provide you with updates regarding the services provided by SAR as well as to inform you of any information related to ,Any additional offers or events that Saar believes will be of interest to you.
Protection of personal information
SAR will take the necessary steps to protect the information and personal data you provide to us. SAR has used technology and security features to maintain the privacy of each customer’s personal information. SAR reserves the right at all times to disclose any information to the competent authorities when needed, in accordance with the laws and regulations of the Kingdom of Saudi Arabia. ,Or a government request.
External website links
SAR's website may contain links to other websites. ,So please be aware that we are not responsible for the privacy practices of websites not operated by us. ,We also encourage you to read the privacy policy of each website that collects personal information, as this privacy statement applies only to the information collected by our website.
Proprietary rights
The copyrights, information and materials available and present on the Saudi Railways (SAR) website are assets owned by (SAR) Company. ,It is strictly prohibited to copy, publish, or use it in a way that contradicts what it was published for, or to exploit it for personal goals and interests without prior written permission from SAR Company. ,So in any of the systemic use cases; ,Saudi Railways (SAR) should be cited as the source of this information.
Protecting the website of the Saudi Railways Company (SAR)
In order to achieve security standards on this website, to ensure the protection of information, and to make the services provided available to all visitors, Saudi Railways (SAR) monitors data traffic to and from the website to protect this website and detect unauthorized access attempts, attempts to change the contents, or disrupt ,Hacking the site, or any of its systems, or attempts to harm the site in any way. ,SAR Company has the right to take the measures it deems appropriate to protect information or against misuse of this site in any way, and SAR reserves its legal right to prosecute those responsible for this in accordance with the Law (Cybercrime Control System) and the legal regulations and legislation adopted in the Kingdom of Saudi Arabia.
Principles of use
Within the framework of the acceptable use policy approved internally by Saudi Railways (SAR), which stipulates protecting the privacy and confidentiality of information and data for users, and explaining all the conditions and obligations required of them when browsing this website. ,We direct you to constantly review the approved Acceptable Use Policy displayed on this page, in order to know any updates or developments made to it. ,Note that SAR Company is not required to announce any updates to this policy, and your use of this site means that you are informed and agree to this policy and any update or change made to it at any time. ,Therefore, by visiting, browsing, or using the Saar website, you acknowledge that you have read, understood, and agreed to abide by the Acceptable Use Policy, in addition to the applicable laws, laws, and regulations.